AI Configuration
The AI Configuration section allows you to customize how the AI interacts with users and processes information. These settings help you tailor the AI's behavior to match your organization's communication style and requirements.
Welcome Message in Chat
Define the welcome message that new users see when they start a chat.
Email and Chat Prompt
Customize prompts for email and chat to tailor the AI's responses to your needs. The core differences:
- Email Prompt: Formal tone, includes signature with company name and username
- Chat Prompt: More concise and conversational responses
Configuration Parameters
To optimize the quality of the AI's responses, you can adjust various configuration parameters. These parameters help control the accuracy and relevance of the answers:
K-Value
Definition: Defines the number of most likely completions to be considered.
- Higher Value: Results in a wider variety of potential responses
- Lower Value: More focused and consistent responses
- Recommended Range: 3-10 depending on use case
- Impact: Affects response diversity and creativity
Similarity Cutoff
Definition: Sets the threshold for how closely a response must match the input in terms of relevance or similarity.
- Lower Value: Ensures responses are more closely related to the input, focusing on precision
- Higher Value: Allows for more flexibility, generating broader or more diverse answers
- Balance: Adjusting this parameter helps fine-tune between response diversity and accuracy
- Typical Range: 0.1-0.9 (where 0.1 is very strict, 0.9 is very flexible)